SiteSOS is an emergency breakdown service. Maintenance engineers on call 24/7, 365 days a year. Call one out from your phone. See who is coming and what it costs before you say yes.
Sign up takes a few minutes, then you can call out straight away. Callouts are paid by card until your credit account is open.
The new callout app for sites. Vetted maintenance engineers on call 24/7, 365 days a year.
Coming soon to the App Store and Google Play
Or use it on the website today. Sign up and call out from your phone's browser.
Sign up and call outThe nearest engineers are asked the moment you press the button, any hour. Your figures, our minimum callout charge.
Sources: 1 RS with the Institution of Mechanical Engineers, Industry in Motion maintenance engineering report, 2023 (more than 1,200 engineers asked, almost 700 of them in the UK and Ireland). 2 ABB, Value of Reliability survey, 2023 (Sapio Research, 3,215 plant maintenance decision makers worldwide). 3 Siemens, The True Cost of Downtime 2024 (181 people asked, scaled up to the world's 500 biggest companies). Figures correct at the time of writing, October 2026.
Every callout is priced on screen before you say yes. A minimum charge from £895 covers the first 4 hours on site. After that, it's by the hour. Here is roughly what a job costs, by how long it takes.
Guide prices at £50.00 an hour, plus VAT. Mileage (£1.00 a mile) is on top. You see the exact price for your site before you press the button.
An engineer on site for a 12-hour night shift, 18:00 to 06:00 on a weekday, breaks included. Book it as late as four hours before the shift starts. Best when a stop costs you a lot, like short shelf-life food.
An engineer comes out in the night, just for the breakdown. That covers the first 4 hours on site, then it's by the hour. Best when you are happy to run the risk.
Sign up in a few minutes and call out straight away. No retainer, no monthly fee.
Nobody gets your work until all of this is checked by our office. If anything runs out, they cannot take jobs until it is renewed.
Checked by our office with a Home Office share code, a digital ID check or their documents, before their first job.
At least £2m of public liability insurance, with the certificate checked. Engineers employed through an agency are covered by the agency.
A core engineering qualification, such as an apprenticeship, NVQ Level 3 or City and Guilds, plus tickets like 18th Edition, CompEx, IPAF or F-Gas for the work they do.
Every expiry date is tracked. Engineers are reminded 30 and 7 days before, and our office is told. Out of date means no jobs.
Their company checked if they trade as one, our terms signed, safety documents read and signed, and their email and phone confirmed.
Engineers are asked by distance, so you get the one who can be with you soonest. Nights, weekends and bank holidays, 365 days a year.
You decide who can call out, and up to how much. Out of hours, your site can call out up to a limit you set. Over the limit, an approver is asked.
Their name, their compliance pack, where they are and when they will get to you, with a name and code for security. Afterwards, a report of the job with photos.
No monthly fee. You only pay for the callouts you use.
Holidays, sickness, parental leave, or a long gap to fill. Book days, nights or 4 on 4 off. The same vetted engineers, at hourly rates you see first.
Hiring? Post the job and the right engineers hear about it. Each advert runs for 90 days. Go from shortlist to start date in the same app.
Record your IR35 answer once in the app, and upload your status determination statement there. We send HMRC the quarterly reports for the engineers we pay.
Sign up and you can call out straight away. Or tell us about your site and we call you back, usually the same day.
Sign up and call out