A line is down and your usual contractor cannot come. Call out a maintenance engineer from your phone, 24/7, 365 days a year. See who is coming and what it costs before you say yes.
Press the button, or scan the label on the machine. The first to accept is on their way. You see their name, their compliance pack and when they will get to you.
Engineers are asked by distance, so you get the one who can be with you soonest.
A minimum callout charge, then by the hour. You see it before you press the button.
You decide who can call out, and up to how much. Over the limit, an approver is asked.
Where they are, when they will get to you, and a name and code for security.
A full report of what they found and fixed, with photos. Approve the timesheet from your phone. The invoice is done for you.
Tell us about your site. We call you back and get you set up, usually the same day.
Breakdowns and shift cover near you, paid by the job. Turn down anything, any time. It never counts against you.